Reviews & Testimonials
"The technicians corrected work done improperly by another company and checked my heating & a/c unit for any other problems. During a cold snap with temperatures in the 20s at night, my heater failed. I was having my home renovated and put off contacting a new heating & a/c repair company because I dreaded the extra hassle. I had difficulty finding good service in the past. One really cold night changed my priorities, and I joined Angie's List. Mountain Air scheduled me within two days (and did offer an emergency visit the day I called which I had to refuse because of work). The appointment was a 2-4 PM slot. At 2:30, Carol from the office called to let me know the techs would arrive closer to 4, then at 3:15 she called to tell me they were on the way. At 3:30 David and AJ arrived and by 4:20 I had heat. David listened to me before work started and explained the problems and repairs when the job was complete. AJ even found the cause of the inevitable strange noise that only an owner can hear and usually just draws polite and disbelieving uh-huhs. I chose the yearly service plan and was not charged another fee for this visit. So communication, scheduling, price, and service were all excellent. This company is so good at what they do that I recommended them to my 88 year old mother, who recently moved to Hendersonville."
"Tony and Mike were excellent! They both did a superb job replacing our AC with a Trane. Very professional, courteous, and friendly. I will recommend your work and value highly! Wonderful experience from proposal through installation AAAA+ Thank you. (5/30/14)
"Thank you for taking care of our request to service our units. I appreciate your sending a member of your......"A Team"....., as Tony is exactly the kind of guy you want representing you and John. He is very knowledgeable, friendly and a pleasure to work with. When we need our next check-up, we will be happy to wait in line for Tony!!!"
"We were on the brink of "Winter Storm Pax" and a smell of melting plastic was coming from our heat pump. Mihail, the technician drove from a call in Weaverville to our Fletcher address as the snow started rapidly falling. He was very efficient, friendly and professional after being on a call until 12:30 am the night before. Although there will be another visit to complete the job with needed parts, Mihail got our unit working so we would be warm during the storm. Thanks Mihail and Mountain Air!"
Roman, Anatoliy, Danny, Yuriy were just wonderful. They have great work ethics and are a delight to work with! A good Christian bunch!
"When our ancient gas heater was faltering, I contacted Mountain Air Mechanical Contractors based on their very positive reviews in Angie's List. We were also in need of air conditioning which had not been installed on the 1st floor of our house. They performed a through evaluation of our needs and presented us several options to choose from. What I liked best was the time that the sales rep spent explaining the various systems which was extremely helpful in making an informed decision., The order was placed that day and the installation was scheduled within 3 business days. The installers were prompt and very professional. They installed everything, and when the newly installed heat pump did not work with the wireless thermostat, they ordered and installed another heat pump that did. They also took extra time to make sure that I knew how to use the wireless thermostat. They made this a very positive experience."
“Tony is phenomenal! I’ve never seen anyone work harder or faster. Unbelievable! Very impressed!”
Jeannette S., Fletcher, NC
“Your installers worked really hard. They did a great job. Your company is such a pleasure to work with. Everyone there is so nice!”
Jackie T., Asheville, NC
“I really enjoy working with your technician Jon and everyone else I have had the pleasure of working with at MAMC.”
Shirley B., Hendersonville, NC
”Work looks very good – very neat!“
David J., Asheville, NC
“I just wanted you to know that I have received nothing but excellent service from you folks!”
Dale W., Fletcher, NC
“They did the installation 2 ½ weeks ago and came last week to settle the bill. From the day they came out to give me the estimate, they were completely professional. We discussed everything, and I contacted them several times with questions. There was always a return call, when they were not available the minute I called them. They were here on time. They told me up front that it would take two days and they did the work as promised. The actual installers were extremely professional, and they knew what they were doing. They were not afraid to answer any questions about the unit. I am not a heating and air conditioning person, so I sometimes had questions about how things worked. They were not necessarily the cheapest in the market, but they quoted me a high end Trane unit and another competitor quoted a different brand for more money.”
Gene K., Hendersonville, NC
“I am very impressed with Jon and with your company. I will highly recommend your company to my friends and neighbors.”
Lori S., Leicester, NC
“Everyone at your company is so nice. Your workers pay great attention to detail and have been a pleasure to work with from start to finish.”
David W., Pisgah Forest, NC
“Mountain Air Mechanical Contractor, Inc. ranks high for my family in all areas. Knowledge of product, customer, service, courtesy, detail to work, professional attitude are just a few areas we would like to note. Good Tech’s! We also have a preventive maintenance program with them. We also purchased Trane Clean Effects filtration system and so far are satisfied. Look forward to a long and healthy relationship with Mountain Air Mechanical and Trane.”
Jody H., Fairview, NC
"AC system had completely stopped working. House fan was OK, but unit outside house would not turn on. Repair person quickly diagnosed the problem--replaced the capacitor. Then he did an overall tune-up and maintenance on AC system. He checked the coolant level which was low, asked if I wanted to add more, then added refrigerant: My experience was wonderful. The repair was performed the day I called. I got a call as the technician was leaving the previous job with an estimated time of arrival. The start and finish time was within the time window I was originally given. I was thrilled to have the whole system looked at, and I understand it much better now. I appreciated being asked whether I wanted to add coolant. The repair person was thorough, professional, informative, and careful in everything he did. I would highly recommend Mountain Air Mechanical Contractors for maintenance and repair work on AC systems.”
Barbara O., Asheville, NC
“Very professional. Called to have air conditioning maintenance. They scheduled service call, which was very thorough. They showed up on time, left a copy of what they checked. The prior service company (very unprofessional and not exactly honest) could not hold a candle to this company. This was a good experience. I have signed a contract to have them do an annual check and maintenance of the furnace this fall.”
Cookie H., Brevard, NC
"Knowing that our home was 'extra' difficult to duct due to its construction issues, I am extremely impressed with a job well done. Again, sincere thanks to each and all who got the job done and completed!"
Angie's List Customer
"Mountain Air Mechanical has a very friendly and experienced staff. Both the installer division and the repair division try very hard to make sure everything is done professionally and that the customer is satisfied."
Larry R., Brevard, NC
”I love doing business with your company. Your guys are great. Everyone I have dealt with at MAMC has been great to work with!”
Llesh K., Hendersonville, NC
“Jon’s a very excellent person. I appreciate your quick service.”
RJC Leicester, NC
"Your service was above and beyond, especially in today's market. All of your people were terrific. Thanking all."
Sherry H., Asheville, NC
"The following people were extremely helpful, informative and professional: Brian, Tommie, Roman, Anatoliy, Chris, Pat and Tim. I would like you to recognize their efforts and make certain their employee files reflect my sincere compliments for a job well done."
John Y., Arden, NC
“They gave me an estimate after surveying my present system. Then they came out a second time to solve some concerns I had. They did an excellent job solving them. They set a date to do the work. Showed up as promised, finished the complete removal of all the old system and replaced it with the 95% efficient system all in one day (12 hard working hours) with people that knew what they were doing. Next day, they had a county inspector come out (no charge to me) and give his approval. That same day a technician came out to make sure everything was working correctly. We had one small glitch, but it was fixed immediately. They did the best job of all heating and A/C companies I have used. Some I have used are complete rip off artists. This company and its employees were very professional in every way.”
David W., Pisgah Forest, NC
“Recently, your company installed a Trane 3 ton packaged gas/electric convertible unit at our residence. We would like to very sincerely thank you and all the fine technicians that did the work. Each person displayed a very courteous and professional attitude during the entire process. We found it to be a very pleasant experience. A special note of thanks to the entire team and to your retail sales representative.”
Dennis M. Fairview, NC
“I just wanted to let you know that I have been impressed with your employees – from your Sales people (Danny), to your Managers (Roman), to all of your various installers. It is rare nowadays to get professional service. I know good service when I get it, and I did get it from all of your people. I don’t know how you run your business, but from my experience, to date, I do believe that you are doing something right."
"My overall experience, especially with the salesman, was extremely satisfying. The installation team was very personable, friendly, knowledgeable, and took extra care to make sure everything was done quickly and correctly. Even when talking to the office personnel at Mountain Air Mechanical Contractors, you get the feeling they really appreciate your business and value you as a customer. When a customer makes a major expense such as this, it’s very important to find a company like this local Trane contractor."
J. and R. Brooks, Asheville, NC
It’s been difficult to find a professional and courteous HVAC contractor in this area. Mountain Air has far exceeded our expectations and renewed our hope that we have a provider that cares about customer service and takes pride in the quality of work they do. I would highly recommend Mountain Air to anyone.
A. Leonard, Weaverville, NC
Danny Dill was our service rep. All appointments were promptly made and kept. Danny was great to work with. Nice guy and seems to know his stuff. Estimate was prompt and fully explained. He followed up with calls regarding some special offers from Trane. Informative but not pushy. Installation team worked quickly, professionally, and unobtrusively. Danny did the follow up inspection and orientation to the system we installed. Prompt, courteous, professional service. It's scary to spend this much money, but we felt we were getting honest service and were confident that the work would be done well. Highly recommend and will use for our a/c, heating system service from now on.
“Mountain Air Mechanical is the BEST installer I have ever used and I am pretty old. They are/were terrific! The install staff was so professional and thorough. This company deserve 10 STARS! Send them a BONUS now!”