Customer Reviews

Reviews & Testimonials

Do you know why Mountain Air Mechanical has been your neighborhood heating and cooling comfort provider since 1996? It’s because of our satisfied customers. Read the Mountain Air Mechanical testimonials below to find out what our customers have to say about us.

“OUTSTANDING! Mountain Air Mechanical provides consistently stellar customer service. We have been fortunate to have been their customer for many years. The service is extraordinary and above and beyond that of most businesses these days. We recently purchased a high end heat pump system. The expeditious sale, installation and follow-up exceeded our expectations. Thank you for a job very, very well done!”

O K

“Nothing but praise for A.J. my Service Tech. Have had him out on numerous occasions over the years and I know after he’s done, that my issue at that moment is solved. On time, Courteous, Very Knowledgeable and Meticulous. One could say he’s my Superhero of HVAC ;)”

David Suminski

“Curious and professional service men. Always explains things on my level of HVAC knowledge.
Excellent service.
Thank you !!”

Terry Ketcham

“The representative, Ron, explained all aspects of the various levels of TRANE Heat Pumps, and answered all questions in a timely manner while I was making up my mind about purchasing a TRANE to replace my 15 year old TRANE, I decided on a SEER 18 because it runs on variable speed, heating or cooling my house according to the temperature that I choose. It also has a really neat Thermostat with “One Touch” technology. I can warm up or cool off my house as I am driving home from somewhere. The installers were knowledgable, polite ad personable. They completed their work efficiently, and timely and cleaned up everything when they finished. I would HIGHLY recommend Mountain Air.”

Colleen Fingan

“Getting my HVAC replaced was a lot easier than I thought it would be. Ron was very helpful and knowledgable in helping me pick out a new system. Installation went smoothly and the installers were nice and thorough and did a clean job. Very pleased with this company.”

Rebekkah Styron

“From the salesman to the installers and technicians, everyone was very helpful and courteous and made sure I was getting the right system for my home. Installation work took longer than originally anticipated, but I appreciated they did not skip corners or rush through it. Will use for routine maintenance and recommend to others.”

Bobbie Holland

“We have always had very good service from Mountain Air Mechanical. They are prompt and on time. Their technicians are courteous, pleasant, and really know their stuff. What more could you want? We will definitely keep using them.”

Dan Fredrick

“When our ancient gas heater was faltering, I contacted Mountain Air Mechanical Contractors based on their very positive reviews in Angie’s List. We were also in need of air conditioning which had not been installed on the 1st floor of our house. They performed a through evaluation of our needs and presented us several options to choose from. What I liked best was the time that the sales rep spent explaining the various systems which was extremely helpful in making an informed decision., The order was placed that day and the installation was scheduled within 3 business days. The installers were prompt and very professional. They installed everything, and when the newly installed heat pump did not work with the wireless thermostat, they ordered and installed another heat pump that did. They also took extra time to make sure that I knew how to use the wireless thermostat. They made this a very positive experience.”

Janet T.

“Your installers worked really hard. They did a great job. Your company is such a pleasure to work with. Everyone there is so nice!”

Jeannette S., Fletcher, NC

”Work looks very good – very neat!“

Shirley B., Hendersonville, NC

“I just wanted you to know that I have received nothing but excellent service from you folks!”

David J., Asheville, NC

“They did the installation 2 ½ weeks ago and came last week to settle the bill. From the day they came out to give me the estimate, they were completely professional. We discussed everything, and I contacted them several times with questions. There was always a return call, when they were not available the minute I called them. They were here on time. They told me up front that it would take two days and they did the work as promised. The actual installers were extremely professional, and they knew what they were doing. They were not afraid to answer any questions about the unit. I am not a heating and air conditioning person, so I sometimes had questions about how things worked. They were not necessarily the cheapest in the market, but they quoted me a high end Trane unit and another competitor quoted a different brand for more money.”

Dale W., Fletcher, NC

“Everyone at your company is so nice. Your workers pay great attention to detail and have been a pleasure to work with from start to finish.”

Lori S., Leicester, NC

“Mountain Air Mechanical Contractor, Inc. ranks high for my family in all areas. Knowledge of product, customer, service, courtesy, detail to work, professional attitude are just a few areas we would like to note. Good Tech’s! We also have a preventive maintenance program with them. We also purchased Trane Clean Effects filtration system and so far are satisfied. Look forward to a long and healthy relationship with Mountain Air Mechanical and Trane.”

David W., Pisgah Forest, NC

“AC system had completely stopped working. House fan was OK, but unit outside house would not turn on. Repair person quickly diagnosed the problem–replaced the capacitor. Then he did an overall tune-up and maintenance on AC system. He checked the coolant level which was low, asked if I wanted to add more, then added refrigerant: My experience was wonderful. The repair was performed the day I called. I got a call as the technician was leaving the previous job with an estimated time of arrival. The start and finish time was within the time window I was originally given. I was thrilled to have the whole system looked at, and I understand it much better now. I appreciated being asked whether I wanted to add coolant. The repair person was thorough, professional, informative, and careful in everything he did. I would highly recommend Mountain Air Mechanical Contractors for maintenance and repair work on AC systems.”

Jody H., Fairview, NC

“Very professional. Called to have air conditioning maintenance. They scheduled service call, which was very thorough. They showed up on time, left a copy of what they checked. The prior service company (very unprofessional and not exactly honest) could not hold a candle to this company. This was a good experience. I have signed a contract to have them do an annual check and maintenance of the furnace this fall.”

Barbara O., Asheville, NC

“Knowing that our home was ‘extra’ difficult to duct due to its construction issues, I am extremely impressed with a job well done. Again, sincere thanks to each and all who got the job done and completed!”

Cookie H., Brevard, NC

“Mountain Air Mechanical has a very friendly and experienced staff. Both the installer division and the repair division try very hard to make sure everything is done professionally and that the customer is satisfied.”

Angie’s List Customer

”I love doing business with your company. Your guys are great. Everyone I have dealt with at MAMC has been great to work with!”

Larry R., Brevard, NC

“Jon’s a very excellent person. I appreciate your quick service.”

Llesh K., Hendersonville, NC

“Your service was above and beyond, especially in today’s market. All of your people were terrific. Thanking all.”

RJC Leicester, NC

“They gave me an estimate after surveying my present system. Then they came out a second time to solve some concerns I had. They did an excellent job solving them. They set a date to do the work. Showed up as promised, finished the complete removal of all the old system and replaced it with the 95% efficient system all in one day (12 hard working hours) with people that knew what they were doing. Next day, they had a county inspector come out (no charge to me) and give his approval. That same day a technician came out to make sure everything was working correctly. We had one small glitch, but it was fixed immediately. They did the best job of all heating and A/C companies I have used. Some I have used are complete rip off artists. This company and its employees were very professional in every way.”

John Y., Arden, NC

“Recently, your company installed a Trane 3 ton packaged gas/electric convertible unit at our residence. We would like to very sincerely thank you and all the fine technicians that did the work. Each person displayed a very courteous and professional attitude during the entire process. We found it to be a very pleasant experience. A special note of thanks to the entire team and to your retail sales representative.”

David W., Pisgah Forest, NC

“My overall experience, especially with the salesman, was extremely satisfying. The installation team was very personable, friendly, knowledgeable, and took extra care to make sure everything was done quickly and correctly. Even when talking to the office personnel at Mountain Air Mechanical Contractors, you get the feeling they really appreciate your business and value you as a customer. When a customer makes a major expense such as this, it’s very important to find a company like this local Trane contractor.”

William W.

“It’s been difficult to find a professional and courteous HVAC contractor in this area. Mountain Air has far exceeded our expectations and renewed our hope that we have a provider that cares about customer service and takes pride in the quality of work they do. I would highly recommend Mountain Air to anyone.”

J. and R. Brooks, Asheville, NC

“Mountain Air Mechanical is the BEST installer I have ever used and I am pretty old. They are/were terrific! The install staff was so professional and thorough. This company deserve 10 STARS! Send them a BONUS now!”

Dorothy W.

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